Heating and Air Conditioning Raleigh, NC

Quality Work

JR - Raleigh, NC
9 days ago

Always on time

Charlene - Raleigh, NC
9 days ago

Competent and friendly

Everything working

COHEN - Raleigh, NC
23 days ago

445 van Thomas Dr. Heat pump system analysis

Schukoske - Raleigh, NC
43 days ago

I found your mechanics to be friendly, knowledgeable, and efficient Gave me straight honest information based on facts not personal opinions

Options well explained

Patty - Raleigh, NC
60 days ago

William took pix to show problems and took time to explain recommendations for addressing those issues.

Excellent job done

Goodner - Raleigh, NC
95 days ago

Extremely pleased

Very informative

Patty - Raleigh, NC
129 days ago

William did a thorough job explaining my current unit and options for my next unit.

Quick response to emergency call on a weekend and great service.

Brenda - Raleigh, NC
130 days ago

I have a service contract with 72 Degrees and my AC went out Friday evening. On Saturday morning I did an online chat on their website. Ed Castlebury called me within 5 minutes and came right out! He diagnosed the problem, fixed it right away, and explained what happened. Very pleased with Ed's very quick response and service!! I rated the convenience 2 Star because when I called to report the problem and followed the After Hours Emergency voice prompts I never received a call back. I placed 2 calls Friday evening and one call Saturday morning and left messages each time. First thing Monday morning a rep from 72 Degrees returned my calls, I explained what happened and she is notifying management so they can look into their voice response system to fix the problem. I was very impressed with her call and also with the on-line chat which got the emergency taken care of. Thank you!!!

Wonderful service.

Brenda - Raleigh, NC
140 days ago

William did a great job as always, very professional and pleasant. The only issue was that the reminder note to call me 30 minutes before arriving was at the bottom of his work order and he didn't see it. I work 30 minutes away in Cary and unfortunately William had to wait for me to get home. Recommend putting important notes like this at the top of the work order in BOLD font so your techs can't miss the message. This has happened before with some of your other techs also. I just hate that they end up having to wait for me. Thank you.

Great service, great price with Groupon

Mike - Raleigh, NC
197 days ago

I’ve been using Custom Air Inc (now part of 72 Degrees) for several years. Always ontime, technicians perform a thorough job, great price using Groupon.