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for Raleigh, NC

Rated 4.9 out of 5 stars based on 74 customer reviews

Great Service




I received great service today from Emmanuel Mercado and 72 Degrees. He was efficient, explained the results of his cleaning and was very friendly and courteous.


Quality Work





Always on time




Competent and friendly


Everything working





445 van Thomas Dr. Heat pump system analysis




I found your mechanics to be friendly, knowledgeable, and efficient Gave me straight honest information based on facts not personal opinions


Options well explained




William took pix to show problems and took time to explain recommendations for addressing those issues.


Excellent job done




Extremely pleased


Very informative




William did a thorough job explaining my current unit and options for my next unit.


Quick response to emergency call on a weekend and great service.




I have a service contract with 72 Degrees and my AC went out Friday evening. On Saturday morning I did an online chat on their website. Ed Castlebury called me within 5 minutes and came right out! He diagnosed the problem, fixed it right away, and explained what happened. Very pleased with Ed's very quick response and service!! I rated the convenience 2 Star because when I called to report the problem and followed the After Hours Emergency voice prompts I never received a call back. I placed 2 calls Friday evening and one call Saturday morning and left messages each time. First thing Monday morning a rep from 72 Degrees returned my calls, I explained what happened and she is notifying management so they can look into their voice response system to fix the problem. I was very impressed with her call and also with the on-line chat which got the emergency taken care of. Thank you!!!


Wonderful service.




William did a great job as always, very professional and pleasant. The only issue was that the reminder note to call me 30 minutes before arriving was at the bottom of his work order and he didn't see it. I work 30 minutes away in Cary and unfortunately William had to wait for me to get home. Recommend putting important notes like this at the top of the work order in BOLD font so your techs can't miss the message. This has happened before with some of your other techs also. I just hate that they end up having to wait for me. Thank you.


Great service, great price with Groupon




I’ve been using Custom Air Inc (now part of 72 Degrees) for several years. Always ontime, technicians perform a thorough job, great price using Groupon.


excellent service! I was so very pleased!




was expecting the same great service William gave me as the other times he has been sent out! I always hope he continues to be on call for any service I need. He is such a gentleman and professional. Please give him the highest rating possible and more! Thanks, Jinx Kamil


Great Service




The technician was early and did a great job.


Price v time




Think the price was a little high relative to how much time was spent checking the system


Great Service, quote to completion!





Great service, friendly technician





Great Service




Had a split air/furnace installed. They showed up on time and were very professional during the course of the work.


HVAC inspection




Mark was very professional, knowledgeable and courteous. He was very through and proficient. When doe, he explained what he found and provide a clear statement of the condition of the HVAC system and recommendation about when necessary repair might be required in the future. Top notch job,


Great service




Mark is awesome


Good reliable service





Great Service




72 Degrees stands behind their work. Technician Kenny Maxile is the best!


Excellent service




Always excellent service-very friendly and knowledgable service people.


Great Job, Kenny!




Kenny once again has done a great job. I really appreciate his expertise, courtesy and respect of customer's property. 72 Degrees is fortunate to have him on their team. Thanks for your hard work, Kenny!


Quality installation and perfessional service




We interviewed with 3 companies and by far Eddie and his team out weighed the others. Instead of just looking to do a quick change out of units. They made several changes to the original installation as a whole and explained how the changes would benefit us. I could write a really long review explaining all the benefits and the differences I found between these three heating and cooling companies. However, I will just said if you are looking for a heating and cooling company to do it right and be more than competitive just give 72 Degrees a call and ask for Eddie. See for yourself the difference this company will make over the others and you will see what we did. We made the right decision and I know you will too. The installers were great to work with and worked a very long day to ensure we had the comfort back in our home before leaving. First class company all the way!!! Thanks so much to everyone!!!


Great service




These guys worked through a rain and wind storm


Excellent!




Company has been great to work with. I was quoted lower price from a competitor but went with them because they sounded like they knew what they were talking about. Now that the work is complete I am glad I did. Installers were top-notch, took care of my house, kept everything clean, worked efficiently and even were nice to my dog. Also took the time to go over some technical details after the work was completed. Most importantly the system is really working great.


Excellent!




Company has been great to work with. I was quoted lower price from a competitor but went with them because they sounded like they knew what they were talking about. Now that the work is complete I am glad I did. Installers were top-notch, took care of my house, kept everything clean, worked efficiently and even were nice to my dog. Also took the time to go over some technical details after the work was completed. Most importantly the system is really working great.


Quality Work, Great Service




Company has been great to work with. I was quoted lower price from a competitor but went with them because they sounded like they knew what they were talking about. Now that the work is complete I am glad I did. Installers were top-notch, took care of my house, kept everything clean, worked efficiently and even were nice to my dog. Also took the time to go over some technical details after the work was completed. Most importantly the system is really working great.


Great Service Call




Finally a service technician who is not in a rush and doesn't cut corners. Thanks for sending Kenny out to our home to help us. He was methodical and explained everything he did and gave us options which is rare. We have found our new, consistent HVAC service provider thanks to our experience with Kenny!


Thank typo Kenny M




KENNY did a great job...


Emmanuel M.

Emmanuel M.

Near Denlee Rd, Raleigh, NC 27603
Emmanuel M.

Emmanuel M.

Near Fiesta Way, Raleigh, NC 27615
Emmanuel M.

Emmanuel M.

Near Denlee Rd, Raleigh, NC 27603
Emmanuel M.

Emmanuel M.

Near Denlee Rd, Raleigh, NC 27603
Emmanuel M.

Emmanuel M.

Near Relay Way, Raleigh, NC 27603
Justin A.

Justin A.

Near Jones Franklin Rd, Raleigh, NC 27606
Emmanuel M.

Emmanuel M.

Near Deanwood Dr, Raleigh, NC 27615
Edward C.

Edward C.

Diag on a heat pump, no air blowing from vents.

Near Castlegate Dr, Raleigh, NC 27616
Edward C.

Edward C.

Replaced blower motor under manufacturer parts warranty.

Near Grassy Field Dr, Raleigh, NC 27610
Emmanuel M.

Emmanuel M.

Near Whispering Glen Ln, Raleigh, NC 27614
Emmanuel M.

Emmanuel M.

Near Russling Leaf Ln, Raleigh, NC 27613
Emmanuel M.

Emmanuel M.

Near Stone Eagle Ln, Raleigh, NC 27610
Emmanuel M.

Emmanuel M.

Near Castlemoor Ct, Raleigh, NC 27606
Emmanuel M.

Emmanuel M.

Near Richland Dr, Raleigh, NC 27612
Emmanuel M.

Emmanuel M.

Near Lymington Dr, Raleigh, NC 27616
Emmanuel M.

Emmanuel M.

Near Bells Valley Dr, Raleigh, NC 27617
Emmanuel M.

Emmanuel M.

Near The Cir, Raleigh, NC 27608
Edward C.

Edward C.

Fall service on 2 Rheem furnaces.

Near Toll Mill Ct, Raleigh, NC 27606
Emmanuel M.

Emmanuel M.

Near Stallion Ct, Raleigh, NC 27613
Emmanuel M.

Emmanuel M.

Near Metacomet Way, Raleigh, NC 27604
William S.

William S.

Performed diagnostic test on carrier unit.

Near Kent Rd, Raleigh, NC 27606
William S.

William S.

Performed fall service.

Near Brighton Rd, Raleigh, NC 27610
William S.

William S.

Performed fall service on train gas pack.

Near Phillipsburg Dr, Raleigh, NC 27613
William S.

William S.

Performed fall service on a Goodman package unit.

Near Shadyside Dr, Raleigh, NC 27612
William S.

William S.

Performed fall service.

Near Lodge Allen Ct, Raleigh, NC 27616
Edward C.

Edward C.

Fall service on 2 Goodman units.

Near Oaklyn Springs Dr, Raleigh, NC 27606
William S.

William S.

Performed fall service on Rheem system.

Near Cardinal Grove Blvd, Raleigh, NC 27616
William S.

William S.

Performed diagnostic on Lennox system.

Near Settle in Ln, Raleigh, NC 27614
William S.

William S.

Performed fall service.

Near Coachmans Way, Raleigh, NC 27614
William S.

William S.

Performed diagnostic and repair.

Near Northfield Ct, Raleigh, NC 27603