Local Reviews
for Raleigh, NC

72 Degrees Heating and Air Conditioning Rated 4.9 out of 5 stars based on 85 customer reviews

Great service




Review of 72 Degrees Heating and Air Conditioning

Excellent service from knowledgeable technician.


Great service




Review of 72 Degrees Heating and Air Conditioning

The technicians were on time and did their job timely and thoroughly. Was surprised by the cost of the surge protector addition but believe this is beneficial long term with threat of storms and bad weather during the summer.


Great, professional and thorough work. We will request him if we need your help in the future. Thanks.




Review of 72 Degrees Heating and Air Conditioning


Awesome service Tech




Review of 72 Degrees Heating and Air Conditioning

Very professional and courteous


Service was on time and done well. Juju




Review of 72 Degrees Heating and Air Conditioning

Emanuel is a very knowledgeable young man and a good representative for your company.


Great service




Review of 72 Degrees Heating and Air Conditioning

Professional


Great service, very knowledgeable




Review of 72 Degrees Heating and Air Conditioning


Great, professional service!




Review of 72 Degrees Heating and Air Conditioning


Good experience




Review of 72 Degrees Heating and Air Conditioning

The service visit was like clockwork. The technician arrived on time, was willing to answer questions and help with resolutions on all topics.


Knowledgeable, personable, good communicator, effective




Review of 72 Degrees Heating and Air Conditioning

Over the years at our homes and rental property I have interacted with quite a few HVAC techs. Manny with 72 Degrees ranks right up there with the best of them. I found him to be very knowledgeable, personable, a good communicator, and effective. He also followed up very quickly when a question came up the next day. Manny provided service at both our home and a rental property today, so I am leaving one review for each.


Excellent Customer Service




Review of 72 Degrees Heating and Air Conditioning


Great Service




Review of 72 Degrees Heating and Air Conditioning

I received great service today from Emmanuel Mercado and 72 Degrees. He was efficient, explained the results of his cleaning and was very friendly and courteous.


Quality Work




Review of 72 Degrees Heating and Air Conditioning


Always on time




Review of 72 Degrees Heating and Air Conditioning

Competent and friendly


Everything working




Review of 72 Degrees Heating and Air Conditioning


445 van Thomas Dr. Heat pump system analysis




Review of 72 Degrees Heating and Air Conditioning

I found your mechanics to be friendly, knowledgeable, and efficient Gave me straight honest information based on facts not personal opinions


Options well explained




Review of 72 Degrees Heating and Air Conditioning

William took pix to show problems and took time to explain recommendations for addressing those issues.


Excellent job done




Review of 72 Degrees Heating and Air Conditioning

Extremely pleased


Very informative




Review of 72 Degrees Heating and Air Conditioning

William did a thorough job explaining my current unit and options for my next unit.


Quick response to emergency call on a weekend and great service.




Review of 72 Degrees Heating and Air Conditioning

I have a service contract with 72 Degrees and my AC went out Friday evening. On Saturday morning I did an online chat on their website. Ed Castlebury called me within 5 minutes and came right out! He diagnosed the problem, fixed it right away, and explained what happened. Very pleased with Ed's very quick response and service!! I rated the convenience 2 Star because when I called to report the problem and followed the After Hours Emergency voice prompts I never received a call back. I placed 2 calls Friday evening and one call Saturday morning and left messages each time. First thing Monday morning a rep from 72 Degrees returned my calls, I explained what happened and she is notifying management so they can look into their voice response system to fix the problem. I was very impressed with her call and also with the on-line chat which got the emergency taken care of. Thank you!!!


Wonderful service.




Review of 72 Degrees Heating and Air Conditioning

William did a great job as always, very professional and pleasant. The only issue was that the reminder note to call me 30 minutes before arriving was at the bottom of his work order and he didn't see it. I work 30 minutes away in Cary and unfortunately William had to wait for me to get home. Recommend putting important notes like this at the top of the work order in BOLD font so your techs can't miss the message. This has happened before with some of your other techs also. I just hate that they end up having to wait for me. Thank you.


Great service, great price with Groupon




Review of 72 Degrees Heating and Air Conditioning

I’ve been using Custom Air Inc (now part of 72 Degrees) for several years. Always ontime, technicians perform a thorough job, great price using Groupon.


excellent service! I was so very pleased!




Review of 72 Degrees Heating and Air Conditioning

was expecting the same great service William gave me as the other times he has been sent out! I always hope he continues to be on call for any service I need. He is such a gentleman and professional. Please give him the highest rating possible and more! Thanks, Jinx Kamil


Great Service




Review of 72 Degrees Heating and Air Conditioning

The technician was early and did a great job.


Price v time




Review of 72 Degrees Heating and Air Conditioning

Think the price was a little high relative to how much time was spent checking the system


Great Service, quote to completion!




Review of 72 Degrees Heating and Air Conditioning


Great service, friendly technician




Review of 72 Degrees Heating and Air Conditioning


Great Service




Review of 72 Degrees Heating and Air Conditioning

Had a split air/furnace installed. They showed up on time and were very professional during the course of the work.


HVAC inspection




Review of 72 Degrees Heating and Air Conditioning

Mark was very professional, knowledgeable and courteous. He was very through and proficient. When doe, he explained what he found and provide a clear statement of the condition of the HVAC system and recommendation about when necessary repair might be required in the future. Top notch job,


Great service




Review of 72 Degrees Heating and Air Conditioning

Mark is awesome


Emmanuel M.

Emmanuel M.

Bad tstat

Near Wilmot Dr, Raleigh, NC 27606
Justin A.

Justin A.

Ac check on Lennox and Rheem unit

Near Running Cedar Trail, Raleigh, NC 27615
Emmanuel M.

Emmanuel M.

Fixed leak

Near Saybrooke Dr, Raleigh, NC 27604
Emmanuel M.

Emmanuel M.

Amana low on refrigerant

Near Saybrooke Dr, Raleigh, NC 27604
Emmanuel M.

Emmanuel M.

Carrier

Near Bunting Dr, Raleigh, NC 27616
Edward C.

Edward C.

Summer maintenance on a mini split unit. Cleaned coils and cleared drains.

Near Bashford Bluffs Ln, Raleigh, NC 27603
Greg B.

Greg B.

Near Phillipsburg Dr, Raleigh, NC 27613
Emmanuel M.

Emmanuel M.

Rheem AC tune up Brown out surge protector

Near Godwin Ct, Raleigh, NC 27606
Justin A.

Justin A.

Near Clarks Fork Dr, Raleigh, NC 27616
Emmanuel M.

Emmanuel M.

Rheem AC tune up

Near Harvest Mill Ct, Raleigh, NC 27610
Emmanuel M.

Emmanuel M.

Amana

Near Knaresborough Rd, Raleigh, NC 27612
Justin A.

Justin A.

Near Lodge Allen Ct, Raleigh, NC 27616
Alan L.

Alan L.

Goodman 16 SEER Heat Pump 2.5 and Airhandler

Near Joseph-Michael Ct, Raleigh, NC 27606
Edward C.

Edward C.

Provided proposals for 3 vandalized heat pumps. The line sets have been ripped off the condensers.

Near Garland Dr, Raleigh, NC 27606
Emmanuel M.

Emmanuel M.

Carrier

Near Bartwood Dr, Raleigh, NC 27613
Emmanuel M.

Emmanuel M.

Zone board

Near Meryton Park Way, Raleigh, NC 27616
Emmanuel M.

Emmanuel M.

Rheem

Near Cardinal Grove Blvd, Raleigh, NC 27616
Emmanuel M.

Emmanuel M.

Carrier Ecobee thermostat

Near Overdale Ln, Raleigh, NC 27603
Emmanuel M.

Emmanuel M.

Lennox

Near Settle in Ln, Raleigh, NC 27614
Emmanuel M.

Emmanuel M.

Rheem

Near Northfield Ct, Raleigh, NC 27603
Emmanuel M.

Emmanuel M.

Amana

Near Wilmot Dr, Raleigh, NC 27606
Edward C.

Edward C.

Spring maintenance on a Carrier package unit!

Near Courtland Dr, Raleigh, NC 27604
Edward C.

Edward C.

Diagnostic on a Lennox straight AC.

Near Settle in Ln, Raleigh, NC 27614
Edward C.

Edward C.

Diagnostic on a Goodman heat pump!

Near Feldmen Dr, Raleigh, NC 27603
Emmanuel M.

Emmanuel M.

Rheem

Near Dutchman Rd, Raleigh, NC 27610
Justin A.

Justin A.

Near Glenridge Dr, Raleigh, NC 27604
Justin A.

Justin A.

Near Memory Ridge Drive, Raleigh, NC 27606
Emmanuel M.

Emmanuel M.

Rheem 2 1/2 ton

Near Blaydon Dr, Raleigh, NC 27606
Justin A.

Justin A.

Near Bennington Dr, Raleigh, NC 27615
Emmanuel M.

Emmanuel M.

Amana 10 year old Split ac system

Near Morningside Dr, Raleigh, NC 27607